Instagram messaging for businesses
AI-assisted customer messaging for businesses on Instagram.
Automic helps businesses reply to customer messages on Instagram using only the product and policy information the business itself has approved.
How Automic works
The business provides the facts
A business gives Automic the product and policy information it wants used — what it sells, and the rules it applies to its own customers.
Replies stay inside those facts
Automic answers from that approved information. It does not invent prices, stock levels, delivery times, discounts, or return policies.
Uncertainty goes to a person
When a question falls outside the approved information, or the answer is uncertain, the conversation is passed to the business's own team rather than guessed at.
The business stays in control
Businesses decide what Automic is permitted to say on their behalf, and remain responsible for messages sent from their account.
Languages
Automic is built to handle conversations in Iraqi Arabic, Kurdish (Sorani and Kurmanji), and English.
Development status
Automic is in early development.
We are working directly with a limited number of businesses. There is no public sign-up, and no self-service account creation, at this stage.
Contact
For privacy questions and data deletion requests: privacy@automicworld.com